The COVID-19 pandemic continues to cause major disruptions for logistic networks nationwide. The high volume of shipments combined with extreme seasonal weather events and other disruptions may cause unforeseen delays for your orders.
World Pantry continues to deliver most of our orders to the Contiguous U.S. within 1 to 3 business days. We apologize for any inconvenience and thank you for your continued support.
Orders are shipped via FedEx and other premium carriers.
For Standard Delivery
Orders Up to $30.00
$30.01 - $49.00
$49.01 and Over
A fee of $1.25 will be added to ALL orders
For Alaska and Hawaii
Standard Delivery charges (see table above) + $15.00
Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.
Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
You will receive FREE Shipping on all orders over $49. Alaska and Hawaii surcharges, and Fuel Surcharge fees still apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
Due to significant increases in fuel and shipping carrier costs, a $1.25 fuel surcharge will be added to ALL orders. This fuel surcharge is in addition to the Standard Delivery charges and any Alaska and Hawaii surcharges (see table above).
When transit routes or destination temperatures are over 74 degrees F, orders will be shipped in insulated packaging with cold packs to protect these products from the heat and/or will ship at expedited speeds due to our FAST Delivery program.
Additionally, depending on your location and travel time, we may only ship these orders on Monday, Tuesday, or Wednesday so your order will not be in transit or held at a shipping hub over the weekend. This ensures you receive the freshest product possible.
When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day. Check out our ZIP Code delivery time tool to find your delivery time. Note that the cutoff time is in the time zone of the order's destination.
Some circumstances may result in delayed shipping or delivery:
What if you are not home? The delivery driver will use her discretion as to whether she will require a signature or if she will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that she needs a signature, then she will make several attempts to secure one.
Standard Delivery to these addresses is available for an extra charge of $15.00. This shipping surcharge is in addition to the Standard Delivery charges (see table above).
Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option. Please call or e-mail for the status and charges for your specific location.
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from My Account.
We want to preserve the quality of your Numi Drinking Chocolate, and to ensure your utmost enjoyment of them. During the warm weather season, when necessary, we will upgrade the packaging and shipping method to Cool Ship for orders at no cost to our consumers. If your order requires special packaging to get to you intact, we will not charge you for extra shipping costs in excess of the delivery charges specified during checkout.
Please note that we will only be shipping orders that require Cool Ship on Monday, Tuesday and Wednesday. Orders placed after 5 p.m. on Wednesday may not be shipped until the following Monday to minimize exposure to high temperatures while in transit to you.
The Numi Tea store ships most in stock orders to the U.S. within one business day of receipt.